Welcome to the Cotswold Grapevine Business Network (CGBN), a proud initiative of Etchr CIC and dedicated to supporting local businesses in Cirencester and the surrounding areas.
We offer a comprehensive suite of IT and digital services tailored to meet the unique needs of our community. Here's how we can help your business thrive:
IT Consultancy
Our experienced IT consultants work closely with you to understand your business goals and develop bespoke technology strategies. We'll help you leverage the right IT solutions to boost efficiency, productivity, and growth.
Technical Support Services
Remote Assistance
- 1-to-1 Phone Support: Get instant help from our friendly experts for quick issue resolution.
- 1-to-1 Video Support: Face-to-face guidance for more complex problems, all from the comfort of your office.
- Remote Desktop Support: Allow our technicians to securely access your system for efficient troubleshooting.
On-Site Support
We offer hands-on support right here in Cirencester, perfect for those times when remote assistance just isn't enough.
Website Management
Whether you're using WordPress, Wix, or Square, our team can help manage and optimise your website to ensure it's always performing at its best.
SaaS Solutions
We provide support for a range of software-as-a-service tools, including:
- Support Ticket Systems
- Booking Platforms
- Customer Relationship Management (CRM) Software
- Automated Email Marketing Systems
These tools can streamline your operations and enhance customer engagement.
Data Protection
Our comprehensive backup system, including off-site storage, ensures your critical business data is always safe and recoverable.
Online Safety Training
We offer essential training to keep you and your team safe in the digital world, covering topics like cybersecurity best practices and recognising online threats.
At CGBN, we're more than just an IT service provider - we're your neighbours and partners in success. Our goal is to provide warm, knowledgeable, and community-focused support that helps your business navigate the digital landscape with confidence.
Whether you need a complete IT overhaul or just a bit of friendly advice, we're here to help. Let's work together to keep Cirencester's business community thriving in the digital age.
